BIR Chatbot Revie

Revenue Memorandum Circular No. 33-2024


This Circular is being issued to inform taxpayers and others concerned on the availability of additional/enhanced functionalities of the BIR’s Contact Center Solution and Chatbot Revie. These features aim to improve the Bureau’s assistance to taxpayers through its Customer Assistance Division (CAD), particularly in addressing various tax queries, clarifications, and other tax concerns of the taxpaying public raised through calls and the 24/7 automated chat system. These functionalities include the following:  EAppointment – an online appointment booking system that can be accessed thru Chatbot Revie. It serves as another channel for taxpayers to book an appointment with their Revenue District Office [...]

Revenue Memorandum Circular No. 33-20242024-03-04T13:21:51+08:00

Revenue Memorandum Circular No. 31- 2024


This Circular is issued to advisee all employees that the Bureau of Internal Revenue (BIR) Does not require newly-hired employees to verify their Taxpayer Identification Number (TIN) and get a verification slip from the Revenue District Offices (RDOs).  All RDOs shall not accept request for manual TIN Verification or issue TIN Verification slip for employment purposes, except for the following cases:  The online TIN Verification facility is not available or there is a prompt message that the user needs to visit the RDO; or  There is a need for BIR personnel to further verify the correctness of taxpayer has an existing [...]

Revenue Memorandum Circular No. 31- 20242024-02-27T17:26:43+08:00
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